Maximizing Efficiency and Customer Satisfaction with Call Center Dedicated Representatives
As companies strive to provide exceptional customer service, the concept of call center dedicated representatives (also known as call center dedicated seats) has gained significant traction.
Top Contact Center Trends in 2024
As we step into 2024, the landscape of contact centers is poised for transformative changes. Learn about top contact center trends in 2024 with Tyme Global Direct.
Offering Hybrid Payment Model
Tyme Global Direct now offers a hybrid payment model, limiting your risk and increasing efficiency. Find out how it works.
Falling in Love with Your Call Center
Do your customers love or hate your call center? Find out what it takes to give them a great customer experience and get them to fall in love with your contact center.
7 Benefits of Outsourcing Your Help Desk
Outsourcing your help desk is an excellent option for any company wanting to provide reliable, high-quality customer support while avoiding costly and embarrassing downtime.
