The Intersection of Quality and Production
Tyme Global Direct is a leading-edge outsourcing and processing company specializing in, but not limited to, lead-generation companies that are preeminent in growth, quality, and consumer experience. We combine platform technologies, CRM solutions, wholesale telecom carriers, and digital tools along with our vast experience in contact center operations and consumer relationships to deliver agreed-upon goals.
The intersection of Quality and Production
Tyme Global Direct is a leading-edge outsourcing and processing company specializing in, but not limited to, lead-generation companies that are preeminent in growth, quality, and consumer experience. We combine platform technologies, CRM solutions, wholesale telcom carriers, and digital tools with our vast experience in contact center operations and consumer relationships to deliver agreed-upon goals.
Winning with Tyme Global Direct
- We integrate seamlessly with your internal teams.
- We offer nearshore and global agents including best-in-class talent from South Africa.
- Accent neutral native English-speaking and bilingual operators are available.
We’re Your Champion / Challenger
We’re fully transparent, providing detailed information on agent quality and performance.
Our technology provides real-time customer/consumer feedback.
We focus on executing your goals and objectives.
Our Services
From inbound, outbound, sales, and service to chat, email, and work within a blended environment to fully utilize our expertise as well as those of our clients, allowing for full transparency.
We're Your...
- New back-office solution
- Service and sales workforce solution
- Flexible call-center partner
- Quality and compliance hub
- Fundraising and information delivery
Specialized Solutions
We offer a variety of telecom options for your telecommunication services, PBX for your inbound, increased contacts for your outbound efforts, DID management for compliance, and phone-dialing quality and regulations.
Our Business Process Services Combine Leading-Edge Contact Center Technology with Certified and Compliant Dialing Platform Protocols
OUR SERVICES
- Accent-neutral, native English-speaking, and bilingual operators are available.
- Full transparence, providing detailed information on agent quality and performance.
- Technology with real-time customer/consumer feedback and focus on executing your goals and objectives.
We’ll help create live training modules for your daily/regular inputs to ensure remote staff become proficient and are always provided with the most up-to-date information.